Trupanion, a finTech company, offers medical insurance for your pet.
I created pixel-perfect designs as a UX Designer for the flagship product the Vet Portal. I streamlined the claim submission process, reducing strain on overworked administration staff.
I led user research interviews and synthesized data to build the framework for a new portal interface for dog and cat breeders.
- User Research
- User Interviews
- Comparative Analysis
- User Experience Design
- User flows
- Figma UI Mockups